Quality
Bitech believes its true strength lies in the potential of its Associates. Associates work in an atmosphere of trust and confidence. Every individual Associate is a leader. This leadership is expressed in the way tasks are assigned and taken up, the freedom with which work styles are negotiated and high standards of quality set independently by each and every Associate.
A Culture of Quality
Quality drives everything that we do – from technology to processes to human resource practices. To us, long-term relationships with our customers provide the best measure of quality. Bitech constantly seeks to raise the bar on quality by introducing novel concepts and stringent controls.
Quality Processes – The Backbone of Technology
Technological expertise would fall flat without robust processes at the back end. That’s why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities. Our Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.
BITECH Best Practices
BITECH follows established software engineering practices in the conceptualization, design, planning, and construction of its software products. Our development life cycle ensures that functional and technical requirements are defined and documented, that projects are planned, scheduled, and controlled, and that software components are thoroughly tested both individually and as part of a larger, integrated system.
Our Quality Policy
At Bitech, our approach to quality is simple. We live it. Quality permeates everything we do at every level of operation. Our goal is to:
“Achieve excellence through commitment and innovation, surpassing the expectations of our customers. In this endeavor, we shall:
- set up world class systems and processes
- sensitize and raise our consciousness
- "continuously strive for improvements to make quality our way of life.”